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OUR COMMITMENT

In our quest to be Fast, Quick and Prompt, we are committed to providing timely, honest and quality service. FAST-DEBT has the requisite capability, expertise and experience to undertake any debt management assignment with utmost professionalism and produce high quality results to the Client’s satisfaction. FAST-DEBT’s key business principle is to be ‘Fast, Quick and Prompt’ which we apply by working and interacting closely with the client throughout the process of engagement to ensure that desired outputs are delivered.

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OUR MISSION

To provide Reliable Debt Management and Recovery Solutions

OUR VISION

To be the Leading Debt Management and Recovery Solutions Providers

OUR MANTRA

Fast, Quick and Prompt

 

 

 

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OUR CORE VALUES

Respect
Integrity
Professionalism
Transparency
Stewardship
Performance

 

 

 

  

Let's work together

Many people find themselves over indebted simply because half of the time they do not know what the terms of the agreement they have signed entail. Some do not even know the difference between interest and the principle amount later on the total amount of interest they are to pay. We have come across many microfins which continue to charge interest even when the loan has been written off.

CLIENTS usually complain that the balance when approached by us has more than doubled from the time the lender sent them a letter of demand. the question is when does one stop charging interest on a loan. Many bring the briefcase or car boot principle into a legal agreement. its high time we have legislation like the National Credit Act in SA enacted in Zambia.

Yes this protects both the rights of the lender and borrower but at the same time both have a duty in ensuring they enter into a fair and just agreement. What we have now is lenders taking advantage of the ignorance of the poor man on the street to make money.

Most of the debt books many organisation have are either made up dead debt which makes it costly to recover as the borrower has no means to even commit to a payment plan which is fair but watch helplessly as the security they pledged is auctioned off even then that does not cover the full debt.

At FAST Debt Managers Ltd, our approach looks at what is fair hence we review the whole debt from application to current state before acting.

FROM OUR BLOG

  • Why most Fast Growing upcoming companies hit a brick Wall - Lack or failure to retain Key Employees

    Why most Fast Growing upcoming companies hit a brick Wall - Lack or failure to retain Key Employees

  • One of the ways to avoid being over indebted, is to simply understand what the terms of the agreement you are about to sign entail

    One of the ways to avoid being over indebted, is to simply understand what the terms of the agreement you are about to sign entail

    Many people find themselves over indebted simply because half of the time they do not know what the terms of

    Read More
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COLLECTION METHODOLOGY

  • Step 1: Tele-Collectors

    Step 1: Tele-Collectors

    FAST-DEBT runs a fully-fledged Call Centre Facility with well-trained Tele-Collectors who make contacts with the client as a first point of call, Through this service we make timely follow-ups and provide reminders to Debtors to ensure that debt is paid before and when due via the phone.
  • Step 2: Debt Managers' Meetings

    Step 2: Debt Managers' Meetings

    Where necessary meetings are set-up with debtors to have a one-on-one / face-to-face interaction with the Debtors. Debtors are usually summoned to our offices to discuss the implications for not settling their debts on time. This reinforces the seriousness in the collection of Debts.
  • Step 3: Field Collectors

    Step 3: Field Collectors

    Our collections team are sent out into the field to track and trace Difficult-to-Contact debtors. These work hand-in-hand with our investigations unit to track-n-trace Debtors who skip and become incommunicado. These teams are in the field and rigorously work flat-out to locate debtors at given physical addresses including that of next of keen.
  • Step 4: The Legal Process

    Step 4: The Legal Process

    Our in-house legal team will engage the Debtor from a legal procedure to see if we can resuscitate the debt before a more stringent legal procedure is taken against the Debtor.
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